Get In Touch

Questions, feedback, or a bug to report? Here is how to reach the Facebook Video Download team.

How We Can Help

Whether you have a question about how the tool works, ran into a link that would not load, or want to suggest a feature, we read every message. Pick the option below that best matches what you need.

General Support

For help using the tool, account-free questions, or general feedback, email us at
[email protected]

Legal, Privacy and DMCA

For privacy questions, copyright concerns, or DMCA takedown requests, email us at
[email protected]

We aim to reply to every message within 2 to 3 business days. Please include as much detail as possible, such as the page you were on or the link you tried, so we can help you faster.

Before You Write In

Many common questions are already answered on our FAQ section, covering topics like supported video types, video quality, and mobile use. It might save you a wait.